Terms and Conditions

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Terms and conditions

Copyright

Copyright © 2023 Lumen Gem Inc. All rights reserved.

No portion of this publication may be reproduced in any form, electronic or otherwise, for any purpose other than personal use without prior written permission of Lumen Gem Inc (LGI). Any materials in which copyright resides, other than LGI, is used by permission and belongs to respective owners of copyrighted material.

Trademarks, designs, names, service marks, domain names, and logos of LGI may not be used in any advertising, publicity or otherwise without prior express written permission of LGI.

Purchases

Any purchase made is covered by Canadian Provincial Law with a one year manufacture warranty to protect against defects and electronic failure. You may return your product for a full refund within 30 days if you are not happy with your purchase.

Warranty

Our lamps have a one year manufacture warranty to protect against manufacturing defects. The warranty only extends to lamps that have been kept in a cool, dry environment, away from direct sunlight.

The LED modules can last up to 50,000 hours providing that they have been operated on the lowest setting in a cool environment.

Location

Due to the nature of a manufacturing environment, our workshop is considered a hazardous environment. We do our best to provide a safe environment for our clients but should you visit, you must wear appropriate protective clothing such as covered shoes.

Intellectual Property

Any intellectual property that LGI holds is covered and protected under Canadian and US intellectual property law. LGI will seek legal action for damages if any reproduction of our designs occur.

Examples of our design are but not limited to backlit crystals affixed to natural woods, backlit cactus wood, backlit birch bark and furniture which has imbedded backlit crystals. You may find examples of our lamps on our website or Instagram account. Should LGI become aware of a reproduction and sale in Canada or the USA that is a backlit crystal lamp made from natural woods and crystals, regardless of the power source, LGI will engage in legal action.